We are interested in people’s perceptions and use of customer ratings and review websites. As opposed to expert or professional review scripts, these are places where real customers often assign ratings and write their opinions about products and services. Or either business people create client review sites to keep a track of the consumer flow, target market, and improvisation on the basis of the reviews.
There are many better sources of information for the consumer in the research stage than business review websites.
The main name in business review sites is Yelp. However, Yelp is far from the only reputable review website out there. Many others often prove to be even more impact for niche products or services.
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Angie’s List is in top list in business reviews. As a stage for accurate info about local businesses from vetted users, Angie’s List comes with a guarantee that the reviews on its website are legitimate.
Users pay a membership fee to access and write the reviews, which come in the form of a letter grade. Businesses that sign up for Angie’s List can interact with members, establish a profile and respond to reviews about their company. The highest-rated businesses can also earn advertising for deals and discounts.
Remember the old-school Yellow Pages? The online YP directory gives the same purpose as the phonebook did back in the day, coupled with your business’ essential contact information, location, and star-ratings. Though it may sound a little old school, this online business directory is still going strong.
Foursquare is an important directory for local, brick-and-mortar businesses boasting a physical location. Serving as almost a direct competitor to Yelp, Foursquare thrives on “tips” and reviews from visiting clients who’ve checked in.
TripAdvisor is useful even if you aren’t planning a trip. Use it to find the best hotels, restaurants, vacation rentals, and tourist attractions right in your area. After all, if they’re rated highly for visitors, they’ll be just as good for locals as well. Reviews and ratings are generated by their community of users.
Just a few years ago, Local.com claimed to have reached the respectable 1-billion-impressions-per-month milestone. For a service localized to the United States, that’s quite impressive. With this site, you can search and find everything from restaurants to sporting events, from dentists to concerts in your area.
Directories come and go, but Superpages has been around for as long as we can remember. Getting listed is still free and with a traffic of over 1.2 visitors per month, it’s more than worth your while to sign up.
Manta is a small directory that helps local American businesses connect with consumers and each other. While reviews are not the primary function of the site, one of the features is allowing customers to leave reviews for a small business.
VendOp aims to connect people with vendors that best match their needs. A potential customer can search for vendors based on their needs and only be presented with vendors that provide those services, streamlining the search process.
The site also offers a community of real customers who share their experiences with vendors so potential customers gain a better understanding of who they could be working with and to help other vendors improve their services.
The unique thing about Glassdoor is that it’s a way for current and past employees to rate the companies they work for. This is a vital tool for job searching, letting the searcher learn as much about a company as possible.
With Glassdoor for Employers, not only can employers read reviews of their own companies, but the site also helps them find quality candidates for a position.
Yelp Clone is a platform that allows people to connect for business purposes and share their reviews with each other. Yelp Clone, business accounts allow different businesses to share and exchange information with the help of the Yelp community. Yelp Clone which is a consumer review script allows you to create your own interactive business review site. Yelp Clone also allows businesses to respond publicly and privately to user reviews.